projects
about
Jenny Lim has over three years experience solving business problems with design. Currently, she's a product designer at
Crew Enterprises
.
Helping property managers track and complete tasks for 2500+ leads
My journey in optimizing CRM lead management and multi-channel communication (including email, SMS and chatbot) to boost overall efficiency.
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Enabling teams to manage reviews and resolve complaints
40% faster
Designing a reputation management system across multiple sources to build property credibility and resolve conflicts using AI.
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→
Using AI chatbots to boost conversion
rates by 30%
Schedule tours and submit applications through the chatbot, complete with animations and feedback features.
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→
Revamping sign-up
and onboarding flows for Web3
Designing a user portal in dark mode, allowing companies to connect with target users to gather feedback within the blockchain space.
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Improving quiz engagement for
long-time learners
Crafting visuals for the entire quiz-taking journey, from the dashboard to study sets and the quiz itself, for improved retention and recall.
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Optimizing the search
to cart experience
for gift buyers
Collecting feedback and redesigning product search on web and mobile to reduce cart abandonment among first-time gift buyers.
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Interested in collaborating?
Get in touch.
Resume ↗
LinkedIn ↗