I'm Jenny - a Product Designer at iHeartMedia shaping how users discover and connect through the power of audio.

Helping 1M+ listeners discover audio through short-form Highlights

My journey designing the MVP end-to-end Highlights feature across web, iOS, and Android, with a focus on scalable interaction patterns for consumers at scale.

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Improving how users discover and connect to external devices

Redesigning the iOS casting experience to improve device discovery and connection success across TV, OTT, and smart speakers.

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Helping property managers track and complete tasks for 2500+ leads

Optimizing CRM lead management and multi-channel communication (including email, SMS and chatbot) to boost overall efficiency.

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Enabling teams to manage reviews and resolve complaints
40% faster

Designing a reputation management system across multiple sources to build property credibility and resolve conflicts using AI.

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Using AI chatbots to boost conversion
rates by 30%

Effortlessly schedule tours and submit applications through the chatbot on property websites, complete with animations and feedback features.

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Interested in collaborating?
Get in touch.