Helping 1M+ listeners discover audio through short-form Highlights

Duration
September - December 2025

Role
Lead UX Designer

Collaborators
1 Product Manager
1 Director of Marketing
1 Director of Podcast Ops
Engineering (iOS, Android, Web)
External Partners

Platforms
iOS, Android, Web

At iHeart, discovery is everything. Listeners don’t come to the app just knowing what they want - they come curious, distracted, and often short on time. The challenge wasn’t just helping users play content - it was helping them discover something worth staying for.

That's where I came in to lead end-to-end UX for Highlights, a short-form audio and video discovery experience across web, iOS, and Android. The goal was simple in theory but complex in practice: surface compelling moments from long-form content in a way that feels effortless, engaging, and scalable across platforms.

This case study walks through how I helped shape the MVP from early problem framing and discovery, to cross-platform design decisions, stakeholder alignment, and measurable product impact.

Explore your favorite clips across live radio and podcast shows

Creative

Visual 1

Creative

Visual 2

Creative

Visual 3

Photography

Fluid Motion

Photography

Fluid Motion

Discover audio without disrupting how you listen

Let's Get Into This Video - Imurgency

Listeners can quickly preview highlights, swipe through clips, and transition into full episodes without disrupting playback or context.

Preview moments silently, play when it feels right (LIGHT + DARK MODE SWITCH)

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One audio at a time, always in control and lalalalala (miniplayer

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Lean-in video. Lean-back audio - all in on one seamless flow (cross platform)

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Product Level Impact

+25%

-58s

+100k

increase in adoption rates of Highlights (CUME)

drop in average time taken in
___ (or increase in retention rates)

total overall uniques since feature launch cross-platform

The journey up until here has been a rollercoaster of highs and lows.

Join me in uncovering the pivotal moments that shaped both my craft and mindset, propelling me toward a deeper understanding of design in a high-paced environment.

  1. Discovery


  1. Ideation

  1. Design


  1. Testing


  1. Feedback


  1. Iterations


  1. Results


  1. Learnings & Reflections


Interested in collaborating?
Get in touch.